1. Introduction

Welcome to the website of Ariel Batoon (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at arielbatoon.com and utilize our freelance software engineering and consultancy services.

2. Information We Collect

We may collect and process the following types of personal information:

• Identity & Contact Information: Name, email address, phone number, and company name when you submit forms, contact us, or initiate a consultation.
• Usage & Technical Data: IP address, browser type, operating system, and details about your interaction with our site collected through cookies.
• Communication Logs: The content of messages and feedback you share with us through email or integrated live chat tools.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and consultancy services.
• To communicate with you, process inquiries, and manage project requests.
• To optimize website performance and user experience using analytical tools.
• To comply with legal obligations or defend our legal rights.

4. Third-Party Integrations

Our website utilizes third-party tools to facilitate support, analytics, and interactive scheduling:

• Crisp Chat: Provides live chat support. You can view their privacy policy on their official site.
• Cal.com: Handles scheduling for initial discovery and booking calls.

These third parties have their own privacy policies governing their collection and storage of user data.

5. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to satisfy legal, accounting, or reporting requirements. We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or alteration.

6. Your Data Rights

Depending on your location, you may have rights under applicable privacy laws (such as GDPR, CCPA, or the Philippine Data Privacy Act of 2012), including:

• The right to request access to or copies of your personal data.
• The right to request rectification of inaccurate information.
• The right to request erasure of your data under certain conditions.
• The right to object to or restrict processing.

To exercise any of these rights, please contact us at hello@arielbatoon.com.

7. Changes to this Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top. We encourage you to review this page periodically to stay informed.